eSigns Reviews

Loved how easy it was to design a sign for a party. We had so much fun with it and it turned out great!

This was the first time I used eSigns. The online template to create the banner was very intuitive and smooth as silk. One banner included a photo taken in 1996. The quality of the photo printed on the banner was superb!!! The product quality is superb as well. I will definitely use them again.

Three times trying to correct my sign order and I gave up. First they sent two banners instead of a single double-sided banner. Next they send a banner with incorrect grommet placement for a banner frame they sell that has specific contact points for the banner. I spent so much time with customer service where English as a first language would have been appreciated and facilitated better response. The third replacement wasn't quite right, but I gave up after that. Local sign shop from now on!

We ordered a feather banner with a base cross, that broke on day one (not their fault but it's def for light use). We wanted to purchase just the base cross, Lee Grace (sorry if misspelled) said impossible. So I go let me buy the whole kit, she said they can only sell it with a new feather banner. That was $300 down the drain just like that. Oh, and we have been their customer for 10 years. I've been in customer service for over 20 years and I know that anything can be done if the willingness is there.

Had them make a popup banner for us for trade show. We didn't wind up using it for a few weeks. The banner was very difficult to get to open but I managed but it was crooked at the bottom, there was sticky glue on the bottom and it cut off our disclosure. Then a piece fell off. When we went back to them they said we had to let them know in 24 hours if there was a problem and refused to fix to make it right. Last time we do business with them.

i ordered 2 signs. 1 came out great 1 came out pixelated. Someone from eSign reached out to help via email. I responded back and never heard from them again. I sent 2 more emails over 4 weeks trying to get resolution. I got ignored and no help. Now I get eSign spam nonstop in my inbox to spend more money with them.

Esigns is great. We bought magnets for our truck and could not be more pleased. Everything was so easy from the design process on through. Very quick turn around too. Great company. We will be using them again and again.

We went with eSigns specifically because we were on a tight timeline for a sign for a specific conference. They shipped our sign out late, meaning that we'd not have it for the first part of the conference, and one of our executives would have to take delivery instead of the assistant we'd hired for setup on the day it was originally supposed to arrive. When the sign DID arrive, imagine my embarrassment when the executive on-site sent me a photo of the pop-up banner— for a completely different event, in a completely different industry, in a completely different part of the country. In spite of their multiple errors, their sole resolution was refunding the cost of the order, which took them 10 days to process. Avoid.

The new management of Esigns is horrible. I have been waiting for over 2 weeks for 3 banners to be printed and they are saying that "they have had an overwhelming amount of projects" and "technical issues". I have spoken with the manager two times and both times have been told it would be taken care of, but I am still waiting. HORRIBLE! Just horrible. I have used this company for 5 years previously, but would not recommend using them with the new owners!

Mary and the team did such a great job for me. Sense I’ve been using them, they’ve produced many banners for Menands. I love them, my client loves them, and they’re Being used outdoors for Veterans Day.
Probably one of the most professional teams in the business.